enhancing the human connection

Improved results come from improved performance and improved performance requires behavior change. People will not improve their performance because you want them or tell them to improve. Command and control techniques will, at best, get compliance and are typically ineffective. When you apply what you learn in Coaching for Improved Performance & Results, you will discover that people can and will make major improvements and give you a discretionary effort.

Key focus areas include:

• Improving Performance and Results

• The Magic of Motivation

• Communicating Effectively

• Clarifying Goals and Expectations

• The Role of Positive Reinforcement

• Keeping Score

• Coaching for Results