S4E14 - Managing Conflict

This episode is not just for formal leaders. 

We all experience conflict - in our personal lives and professional lives.

Join us as we talk about four C’s to effective conflict management: Communication, Curiosity, Concern, and Commitment.

We then briefly discuss these four C’s in relation to some of the five conflict management styles originally theorized by M. Afzalur Rahim in 1983.